Getac – Removing Inefficiencies in the Aftersales process with the use of Digital strategies09:50 CET
Russell Younghusband / Global Automotive Director
Russell will focus on your dealer network and what he is regularly hearing from the Aftersales management teams he speaks with. Due to the transformation in the Industry and the decline in New and Used Vehicle Sales, Aftersales is now more than ever expected to underpin and increase revenue streams but in so many cases their manual processes and paper-based workflows often are set up to fail. At Getac we believe there is a new approach that provides the right conditions to maximise the opportunity and minimize waste.
Focusing on the use of digital strategies to maximize throughput of vehicles, provide excellence in customer experience, in turn driving revenue and profitability for the dealer operations. Morevoer, it’s important to keep cost under control and eliminate waste, such as technician idle time.