What we talk about:
Against a backdrop of declining repair and maintenance volumes, competition between the OEM-franchised and independent aftermarket sectors is growing ever-fiercer as electrification, connectivity and ADAS features are added into the mix. Looking ahead towards 2030, what will the coming changes to the aftermarket mean for customers, both individual and fleet, and for the providers of service?
Dr. Andrew Tongue:
Dr Andrew Tongue is Research Director of ICDP, an international research-based organisation focused on automotive distribution, including the supply and retailing of new and used vehicles, after sales, network structures and operations. Through its collaborative programmes, consultancy, data services, and events, ICDP works with vehicle makers, dealers, suppliers, and related organisations to improve the quality and effectiveness of the distribution model.
Andrew has over 25 years of experience in the automotive industry since he completed a Doctoral study looking at the evolution of distribution channel structures across the European car market. He also leads ICDP’s regulatory work, advising clients and other key industry actors on developments in the legislative environment governing the selling, marketing and use of vehicles.
Passionate about early motoring and motorsport in particular, he enjoys running a collection of vintage and classic cars, and is a Clerk of the Course at race circuits and hill-climbs around the UK.